Policies & Procedures

All guests making application for residency at Siloam Missionary Homes should read the following carefully.

The following priority list for accommodations has been established by the Board of Directors. In scheduling of homes, preference will be given to families wishing to stay longer than three months.

  1. Foreign missionaries on regular or medical furlough
  2. Retiring foreign missionaries who have just completed their lifetime service
  3. Home missionaries on regular or medical furlough
  4. Approved missionary appointees on active deputation
  5. Other Christian workers with fundamental, established Christian organizations
  6. Retired missionaries or retired Christian workers

Length of Stay

Applications for temporary housing are accepted for up to a maximum of one (1) year.

Maintenance and Upkeep Charges

The monthly maintenance and upkeep charges to say at SMH are as follows, plus below described utility charges. These charges are for regular maintenance on the buildings, yard maintenance, trash disposal, outside lights and other such regular maintenance.

Maintenance Fees for Stays over 1 month

Missionary Status
1 bedroom home $350.00
2 bedroom home $400.00
3 bedroom (up to 1400 sq ft) $425.00
3-4 bedroom (over 1400 sq ft) $450.00
Non-Missionary Status
1 bedroom home $525.00
2 bedroom home $600.00
3 bedroom (up to 1400 sq ft) $637.50
3-4 bedroom (over 1400 sq ft) $675.00

Weekly Maintenance and Utility Charges to stay under 1 month

Missionary Status
1 bedroom home $140.00
2 bedroom home $160.00
3 bedroom (up to 1400 sq ft) $190.00
3-4 bedroom (over 1400 sq ft) $220.00
Non-Missionary Status
1 bedroom home $210.00
2 bedroom home $240.00
3 bedroom (up to 1400 sq ft) $285.00
3-4 bedroom (over 1400 sq ft) $330.00

Overnight Guest Rates: (NOTE: Overnight stays must be a minimum of 3 nights)

  • Missionaries – $40 per night for a family in 3 bedroom house (under 1,400 sq. ft)
  • Missionaries – $50 per night for a family in 3-4 bedroom  (over 1,400 sq. ft.)
  • Non-missionary guests of missionaries – $60 per family (3 bedroom house)
  • Non-missionary guests of missionaries –  $70 per family (3-4 bedroom house)
  • YURTS – $40 per night (missionaries), use of Club House included
  • RV Sites – $15 per night (missionaries), use of Club House included

If you have difficulty paying your maintenance and utility fees, please contact the office. We will do our best to work with you. However, because we are a faith-based ministry and cannot absorb the cost of your bills, if you fail to pay or are consistently late with your payments, you may be asked to leave.

Arrival Time & Dates

Arrival time at Siloam Missionary Homes should be scheduled with the office in advance. Guests must arrive before 4 p.m. so staff can be on hand to go over policies and show you into your home. If your arrival date at Siloam Missionary Homes changes, please notify us as soon as possible. Otherwise you will be charged from the arrival date reserved.

Departure Dates

Once the reservation is accepted, the missionary family will be responsible for maintenance fees and utilities for the duration of the dates indicated on the application. If your departure date changes to an earlier date, please submit the reasons for the change to the SMH office, and the Board of Directors will determine (under special circumstances) whether early termination can be granted. If Siloam can fill the house with another missionary family, the maintenance fees and utility charges will be passed on to the new family.

Billings

Billings are done on the 1st and 15th of each month. Arrivals before the 15th of the month will be charged for the entire month. Arrivals on or after the 15th of the month will be charged for ½ of the month.

On Time Payments

Maintenance, propane and telephone bills are issued about a week before the due date, which is the 1st of each month. Electric bills are due by the 20th of the month. Please pay your bills on or before the due date so we can pay our bills on time. If payment is not received by 5 days past the due date, you will be subject to a late fee of $25.00. If you have a problem paying by the due date, please call the office to make arrangements. We do accept credit and debit cards, with a 3% fee.

Visitors

The board has determined that family and friends can come and visit you for a short period, but they cannot live with you at Siloam. Visiting pastors, evangelists, speakers should contact the office to make a reservation to use an overnight guest room. Family visitors may stay in your home with you up to 5 days at no charge. After 5 days, there will be a charge of $5 per person per night. Please limit the number of visitors to the available beds in your home. If there are more visitors than available beds, we request that you contact the office for availability of the overnight guest room.

Direct TV

It is included as part of your maintenance fee. If you wish to order movies from Direct TV, please only do so either over the phone or internet.

Cleaning Family Center

In order to keep our costs down, each family is placed on a schedule to clean the Family Center. If you do not wish to clean on your scheduled day, please notify the office so we can schedule someone to take your place. A $30 fee will be added to your monthly maintenance fee to cover the cost of cleaning.

Family Center

The Family Center is available for missionary families who are living at Siloam to use. If you would like to reserve the facility for a special family event, (i.e. child’s birthday party, etc.) please contact the office for availability. You may use the fellowship hall and kitchen for a family event for up to two (2) hours at no charge.

If you have a ministry related event (meeting, conference, etc), there will be a charge of $36 for up to four hours to cover utilities and upkeep. You will be responsible for clean up.

Trash

There is a trash hopper located behind Unit E. All trash must be in a bag and sealed. Please burn any paper and corrugated cardboard in the burn barrel closest to your home. DO NOT PUT ANY CARDBOARD in the trash hopper. We can be fined for that. We prefer that you burn during the day and not in the evenings, as sometimes the fire will smolder when the sun goes down.

The following items are to be recycled and placed in recycle dumpster next to the trash dumpster. Failure to properly sort recycled items can result in a fine.

WASH OUT & CRUSH EVERYTHING

Please put these items in the recycle dumpster – do NOT bag:

  • Cans (steel)
  • Water Bottles
  • Glass
  • Milk Jugs
  • Plastic containers & bottles

Do NOT put in:

  • Aluminum Cans (there is a separate container for aluminum)
  • Cardboard (please continue to burn cardboard)
  • Plastic bags (like wal-mart bags or even trash bags)
  • Clam shells or Styrofoam containers (put in trash)

Burn Barrels:

Please do not burn plastic or Styrofoam. These items should be put in the regular trash dumpster. Please do not burn magazines. Bundle them and place in recycle bin or place in regular trash dumpster.

When moving out at the end of your stay, please do not throw large amounts of trash into the trash hopper. Please check with the office if you have questions about disposal of your items.

Ants

The best way to keep ants away is to do the following:

  1. keep dishes clean – dirty dishes attract ants;
  2. wipe countertop with bleach and water after meals;
  3. rinse out cans and keep all garbage in sealed plastic bags
  4. empty trash daily.

Furnace Filters

Our maintenance staff will come to your home on the second Thursday of each month to replace your furnace filters. This will also give them a chance to come in and see if there may be any other maintenance needs that need to be addressed.

Furnishings

Each unit is completely furnished, including: furniture linens, bedding, etc. Please be prepared to provide your own shampoos and other toiletries. DO NOT BRING ANY FURNITURE.

Small Appliance / Item Replacements

In order for Siloam to keep our costs down, we ask that if a small appliance such as a toaster or coffee maker breaks or quits working while you are a resident that you replace the item and leave it in the home for the next resident. These items are available at a very reasonable cost. Also, if there are things such as spatulas, serving spoons, etc that break or are not usable, please replace them and leave them in the home.

Telephone

If you would like to have a telephone in your unit, you may purchase a MagicJack Plus or use another method, such as Skype. We do not offer land lines in the homes.

Speed Limit

Please drive slowly on the SMH property. This will help us keep the dust down and will also keep it safe for the missionary children.

Vehicles – Washing & Oil Changes

Please do not wash your vehicles or change the oil in your driveway. There is a water hose next to the chicken house for you to wash your vehicle. If you wish to change your oil, check with the maintenance department to find out the designated area for that.

Outside Toys

Please make sure the children’s toys and bikes are kept picked up each day. Not only does it keep the appearance of the property looking nice, but it makes it safer and easier for the mowing crew.

Water Conservation / Laundry & Dishwasher Conservtion

Please keep in mind that we operate on shared wells, so water conservation is important to all of us. If you see that your toilets are running constantly, please fill out the maintenance slip and turn it into the office.

Please do not let your children play in sprinklers in the summer time. If you would like, you may purchase a small pool for your yard. Check with the office for placement of the pool in order to facilitate mowing.

Also, keep in mind that we have water softeners on the wells, so cut your laundry soap and dishwasher soap in HALF. This will save you money and it is easier on the appliances, as well.

Cleaning

Each unit and surrounding grounds are to be kept clean. BASIC HOUSEKEEPING GUIDELINES: Please do not allow red, orange or purple drinks onto carpeted areas of the house. This leaves stains that cannot be removed. To spot clean your carpet, please use “white vinegar” and a white cloth. Failure to keep carpets clean may result in loss of your reservation deposit.

Repairs

Please advise when repairs are needed in your unit by filling out a blue maintenance slip. Failure to tell us can result in more extensive repairs being needed later. If you can make the repair yourself, please advise the office before proceeding.

** Note: Siloam strives to provide a beautiful home for our guests, and it is imperative to keep the homes neat and free of damage. Any damage caused by the occupant due to accident or neglect which requires the replacement of windows, doors, carpet, or other major items in the home will be at the expense of the occupant. These damages must be reported immediately to the office, and they will arrange for repair.

Do not put anything other than toilet tissue in the toilets. If a toilet is plugged due to tenant’s neglect, a plumber will be called at the tenant’s expense.

Camp Glory Farm

Camp Glory Farm is multifaceted. It provides RV and camping sites for volunteers, as well as Yurts for volunteer teams, retreats and overnight guests. There is a garden for fresh vegetables in the summer, and there are farm animals. For your safety, please follow these guidelines:

  • Do NOT go into any of the pastures without a staff member
  • Be aware that the fence is electric on the top and bottom around the perimeter of the pastures
  • Please do not feed the animals. It is okay to throw vegetable and fruit scraps to the chickens only. (no bread)

During the summer months, we would appreciate your help in the garden. Please sign up to help an hour a week so that our garden produce gets harvested and the weeds are kept down. The vegetables that are harvested are for you to enjoy.

Insurance on Personal Items

SMH carries insurance on the property, buildings, and contents that are owned by SMH. However, your personal belongings are not covered under our policy. If you would like insurance coverage for your personal items, we suggest that you take out a “renter’s policy.” SMH cannot be liable for your personal items.

Departure Cleaning Guidelines

We operate with a limited staff. Since missionaries are constantly coming and going, good housekeeping is important. You will want to plan your departure schedule to allow sufficient time for adequate and thorough cleaning of your unit before leaving. A detailed “Housekeeping Departure” schedule will be given to you about 30 days before your departure date.

Anyone failing to do a thorough job of cleaning your unit will be charged $7 per hour for someone to do the cleaning. If you find that you will be unable to do your cleaning before you leave, we should be advised in advance so that arrangements can be made. For future reference, we record the condition in which you leave your unit. This could determine whether you are allowed to return.

Miscellaneous

  • NO PETS PERMITTED
  • Slingshots, firearms, BB guns, fire crackers or other related items are not permitted on the grounds.
  • Residents are asked not to sing or play loud or worldly music which could be disturbing to neighbors.
  • Alcoholic beverages, tobacco in any form, and drugs (other than for medical purposes) not permitted.
  • Guests and visitors are expected to dress modestly.
  • You are responsible for your children at all times. Please be considerate of other guests.
  • Under no circumstances will Siloam be responsible for any debts incurred by the residents during their stay at Siloam, nor for personal commitments.
  • Since Siloam is a non denominational, evangelical organization ministering to missionaries of many denominations and mission boards, it is requested that each one on our grounds observe our policy to refrain from making any derogatory statements about churches, denominations, or individuals. There should be no promotion of your denomination or interpretations of Scripture which may be divisive and contrary to the Doctrinal Statement of Siloam.

 

Updated 5/23/16